Legal & Disclosures

AMFI-Registered Mutual Fund Distributor Governance & Policies

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Terms of Use

Terms of Use

Last updated: August 2026

Acceptance of Terms

By accessing or using the website, tools, and servicing infrastructure of Ontrack Assets Pvt. Ltd., you agree to be bound by these Terms of Use and all applicable regulatory frameworks established by the Securities and Exchange Board of India (SEBI) and the Association of Mutual Funds in India (AMFI).

Entity Status: AMFI-Registered Mutual Fund Distributor | ARN 309762 | Non-Individual

Scope of Distribution Services

Ontrack Assets acts as an AMFI-registered distributor of mutual funds. We assist investors in selecting and investing in regular plans of mutual fund schemes across empanelled Asset Management Companies.

Ontrack Assets does not provide fee-based investment advice as a SEBI-registered Investment Adviser (RIA). All mutual fund transactions are executed per the investor’s instructions.

Investment Risk Acknowledgement

Statutory Risk Statement: Mutual fund investments are subject to market risks. Read all scheme-related documents (SID/KIM/SAI) carefully before investing.

Past performance of mutual funds does not guarantee future results. Net Asset Values (NAVs) of schemes fluctuate based on market movements, interest rates, and economic cycles. Ontrack Assets does not guarantee capital protection or targeted returns.

Calculators & Illustrative Content

All financial calculators, milestone planners, comparison guides, and questionnaires available on this website are designed strictly for educational and illustrative purposes.

Illustrations use mathematical compounding formulas based on user-entered assumptions. They do not represent future performance forecasts or contractual commitments.

Governing Law & Jurisdiction

These terms are governed by and construed in accordance with the laws of the Republic of India. Any disputes arising out of the use of this website or mutual fund distribution services shall be subject to the exclusive jurisdiction of the competent courts in New Delhi, India.

Grievance Redressal & Escalation

Structured multi-tier resolution framework per AMFI standards.

Step 1: Relationship Manager

Share your concern with your Relationship Manager or Operations Desk for prompt resolution.

Step 2: Compliance Officer

If unresolved, write to our Compliance Officer with details of your folio.

Email: ops@ontrackassets.com
Response time: Within 7 working days

Step 3: Principal Officer

If you are still not satisfied, escalate directly to our Principal Officer.

Email: susheel@ontrackassets.com
Response time: Within 10 working days

Regulatory Escalation

If the issue remains unresolved, you may lodge a complaint with SEBI SCORES portal at scores.gov.in.

Please review these policies periodically. Continued use of our services constitutes acceptance of these terms.

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